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FAQ
Frequently asked questions
General
Yes. Butterfly Kisses UAE is an official distributor of Butterfly Kisses Cosmetics in the UAE. All products are 100% authentic and sourced directly from the brand.
We are an online-based beauty store in the United Arab Emirates, serving customers across the UAE.
Yes! We deliver to all Emirates within the UAE.Delivery typically takes 1–4 business days, depending on your location.
We charge a standard shipping fee of AED 20 for all deliveries within the UAE. Any free shipping promotions will be announced on our website and social media pages.We may also offer free shipping promotions from time to time.
We currently accept the following payment methods:Cash on Delivery (COD)Bank TransferIf you choose Bank Transfer, your order will be processed once payment has been received and verified. Payment instructions will be provided during checkout.If you have any questions about payment, feel free to contact us at mnmbizz24@gmail.com.
For hygiene and safety reasons, opened or used cosmetic products cannot be returned or exchanged.If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can assist you.
You can reach us anytime at:Email: mnmbizz24@gmail.comWe'll do our best to respond within 24 hours.
We strive to display product colors as accurately as possible. However, colors may vary slightly depending on your screen settings and lighting.
Yes! Butterfly Kisses products are designed for effortless everyday beauty while also being perfect for special occasions.
Yes. Popular products are restocked whenever available.Follow us on our social media pages to stay updated on new arrivals and restocks.
Orders may only be cancelled before they have been processed or shipped.Please contact us as soon as possible if you need to request a cancellation.
Follow Butterfly Kisses UAE on our social media pages and subscribe to our newsletter to receive updates on new launches, exclusive offers, and beauty tips.
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